FAQ & Tutorial Videos
Spending time answering the same old questions? Put the answers on your website but they went unfound or unread? FAQ interviews and tutorials solve these problems. They also have the following benefits…
Introduces you & your team
Establishes you/your company as a helpful authority
Saves Staff from repeating themselves and lets them focus on helping customers more
Accessible 24/7
Customers prefer to watch and listen
Increases web traffic
Proven to increase sales
The more engaging the better. In the below example, we worked with Sussex Transport to create 5 FAQ videos which have saved them hours of explaining on the phone. These videos also CLARIFIED the concepts being discussed meaning nothing was ‘lost in translation’ between the experts and their customers. Not everyone’s mind sees three-dimensional space the same way and these videos certainly solve that potential problem.
With the aid of some overhead shots and motion graphics, Andy from Sussex Transport explains how far you can crane in specific loads for when clients are organising their own lifts. (Video coming soon)
In this tutorial video, Tim from Cambridge Boat Hire shows you how to pilot a Narrow boat and operate a lock. Essential for those thinking about using his service.